Refund Policy
Thank you for shopping at www.readingroomz.com
This Refund Policy applies to all digital products and services sold on readingroomz.com, including current affairs content, monthly PDF magazines, test series, and bundle products. It applies to customers in India.
Nature of our products (Returns): All products sold on ReadingRoomz are digital goods delivered electronically. Because of their nature, they cannot be returned once purchased. We therefore do not accept product returns.
Delivery and access support: If your payment was successful but you did not receive access to the purchased product, or if the file you received is corrupted, incomplete, or inaccessible, please contact us. We will personally resolve the issue by delivering the correct product to you via email and WhatsApp.
When refunds are given: As our products are digital and accessible immediately after purchase, all sales are final, and we do not offer refunds for change of mind or buyer’s remorse. We will, however, issue a refund in these specific cases:
- You were charged more than once for the same order — the duplicate amount is refunded.
- We are unable to deliver the purchased product to you at all, even after attempting to send it via email and WhatsApp.
Refund request window: To request a refund under the cases above, contact us within 7 days of the purchase date with your order details.
Refund method and processing time: Approved refunds are issued to your original payment method within 5–7 business days of approval. Depending on your bank or payment provider, it may take additional time for the amount to reflect in your account.
Contact us for any issues
If you have any questions about our Returns and Refunds Policy, contact us at: contact@readingroomz.com or message us on WhatsApp: +91 9006399366